Service Center
Information on services provided
Category | Services provided | Business hours |
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Customer PLAZA | Security card issuance, Covered loss benefits and payment, insurance consultation, loan consultation, fund/trust product consultation |
Weekdays 09:00 ~ 15:50 (Customer service hours are 09:00 ~ 15:30) |
Branches | Insurance subscription and insurance contract consultation | Weekdays 09:00 ~ 18:00 |
AM Project Team | Insurance agency opening consultation and operation | Weekdays 09:00 ~ 18:00 |
Loan window | Mortgage loan, credit loan consultation and payment | Weekdays 09:00 ~ 15:50 |
- Lunch hours are either from 12:00 to 13:00 or 12:30 to 13:30, so please check with the organization before visiting.
Call Center Information
Insurance Call Center (1588-1001) |
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Loan Call center (1588-1010) |
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Loan Call center (1588-1010) |
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